Enquiries

Before you make an enquiry, please make sure that you check our:

Please be advised that we may not be able to reply to enquiries regarding matters specified in the Terms of Use.

Please note that we may not be able to reply to enquiries regarding the following matters. We appreciate your understanding.

Future schedules We regret that we are unable to reply to individual enquiries regarding the future schedule of the website. Upcoming schedules will be updated on the TinierMe website as they become available.

Disputes between users We do not intervene in disputes between users unless the case is deemed serious. Please try to resolve issues between users by yourselves.

TinierMe email support opening hours

Enquiry emails are accepted 24 hours a day.

The support team is open between the following hours:
Email Support Open Hours: 10:00 - 18:00

Note: Our email support is available during weekends and public holidays.
However, depending on the nature of the enquiry it may take some time for a reply to be sent. We appreciate your understanding and patience.

Enquiries about games

We regret that we are unable to reply to enquiries concerning beta versions of games. We appreciate your understanding.

Notes

Replies from the TinierMe Support Team are intended for the enquirers only and it is prohibited to copy, reuse or disclose any part or the whole of our reply without consent of the TinierMe Support Team.

We regret that we are unable to accept telephone enquiries.

*We welcome all comments from customers. We would like to receive your opinions to further improve our services.

Enquiry Form

Please fill in all fields.

TinierMe ID
Email Address	Please make sure you provide a valid email address in order to receive a reply. To send an enquiry, please use the email address you registered with TinierMe. If your TinierMe ID does not match the email address provided, we may not reply to your enquiry as a precaution to avoid any unintended consequences. We appreciate your understanding.
Nature of enquiry
Area in question
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Date & Time of Incident
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	Please outline your enquiry below: (*In order for us to provide more precise and helpful advice, please describe in detail)

*Please make sure you provide a valid email address in order to receive a reply.
*To send an enquiry, please use the email address you registered with TinierMe.
If your TinierMe ID does not match the email address provided, we may not reply to your enquiry as a precaution to avoid any unintended consequences.
We appreciate your understanding.